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Please find below a list of frequently asked questions:

Is massage a regulated health profession?

All our massage therapists are Registered Member of the Health Compliments Association (RHCA) and the Guild of Massage and Beauty. Our therapists have completed the requisite training and have met the strict competency requirements of the RHCA can call themselves a “Massage Therapist” or a “Registered Massage Therapist”.

Is this a professional massage service?

The Massage Group is a professional service providing massage therapy. In any way or form it is a non-sexual service. All our therapists are regulated under the RHCA, where we practice a strict code of ethics.

Our therapists will adhere to the following:


  • Shall not misrepresent in any manner, either directly or indirectly, their skill, training, professional credentials, identity or services.
  • Shall provide only those services of assessment, analysis and management for which they are qualified and by pertinent legal regulatory process.
  • Members should communicate effectively with other healthcare professionals and relevant outside agencies in order to provide an effective and efficient service to the client.

How often should you receive a massage?

This is very dependent on why you are having a massage. Are you recovering from an injury? Are your increased stress levels interfering with your work/home life? Are you using massage as a form of preventative care? There maybe many reasons to have a massage.

It is difficult to say how many is optimal. Once assessed by are therapists they will have a better understanding of what you are looking for and after the first treatment they will inform you of how many they feel is necessary to get you better.

When should I get a massage?

Any time. More often than not we see clients who wait until they reach an over stressed or injured state to seek support. We would rather you not wait until this point, and I’m sure you nor would you. Massage works wonders as preventive care for a person’s body and mind.

When should I not have a massage?

There are few conditions that would prevent you from enjoying a massage.

You should not book a massage if you have a:


    • Fever / cold / flu
    • Contagious skin infection
    • Fractures, bleeding, burns or any other acute injuries.
    • Blood clot


If you are unsure please give your therapist a call or speak to your doctor.

Can any one have a massage?

Massage is very safe and is suitable for most people but there are some cautions. Before your first massage you will under go a short medical history, which rules out certain medical conditions that require GP permission.

Do I have to cover myself with a sheet or towel?

This is known as draping and depends on the therapist and in some cases, the law. The vast majority of therapists will insist on draping. Once you are undressed and on the table under the drape, the therapist will only uncover the part of your body being worked on.

Can I talk during my session?

Yes. If you want to talk to the therapist or you want them to change anything they are doing, feel free to ask. Usually clients prefer to relax and close their eyes. This is your massage so whatever makes you comfortable.

How should I feel after my massage treatment?

Most people feel very relaxed. Some experience a significant decrease or freedom from long-term aches and pains. Many feel a little slowed down for a short period and then notice an increase of energy, heightened awareness and increased productivity, which can last for days. If you received a deep massage, you may be slightly sore the next day – much like a good workout at the gym. Sometimes a hot shower, or a soak in the tub can ease this soreness. After your session you should increase your water intake a bit. Just a glass or two more than normal is usually fine. This helps keep your body’s tissues hydrated and healthy.

Will I be in pain after the massage?

This is very dependent on the type of massage you have chosen and on you. Many people react differently to massage. If you are in pain this does not mean you have undergone any damage, usually it is what we called Delayed Onset Muscle Soreness (DOMS). Having a hot bath/shower will help eases this pain usually leaving you feeling much freer and ache free.

What are the benefits of massage?

See the Massage Therapy Section

What massage do I need?

This all depends on what your aims or symptoms are. If you are very stressed then a Swedish massage will help ease all the tension away. Alternatively if your training for a marathon then a Sports massage would be most suited to help the ease the tight tissues and muscles, most importantly preventing injury. Have a look at different types of massage we offer to gain more information.

I've been told I've got a knot in my muscle. What is a knot?

Muscles that form knots are muscles that have gone into a muscle spasm either due to injury, overuse or a sedentary lifestyle and then have remained “stuck” in that tense state. A muscle knot is your muscle remaining flexed and refusing to relax, which is a big part of the reason they can be so painful.

What if the massage wasn't quite what I expected?

Every massage therapist has their own style, their own approach to massage, the strokes they like to use, and the depth they like to work. Some prefer a more clinical approach, some a more personal approach.

Please provide feedback to our therapists, we are welcome to constructive criticism. Explaining what you are looking for or expect will make sure we reach your expectations. Always make the therapist aware of they are.